Speak Up! Advocating for Yourself and Others in Healthcare
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Healthcare settings can be intimidating for many people. Research shows that often people hesitate or choose not to speak up when they have questions or concerns in these situations. Research also shows that medical error is common and that communication, such as speaking up, can help prevent patient harm. This course is designed to help you feel more comfortable speaking up when you are in the healthcare setting, such as the hospital, clinics or a physician's office, so that you are heard, understood, and your needs are met.
This in an incredibly important skill to have so that you can protect yourself and loved ones from medical error. Through module completion, you will learn about the who, what, when, where, why, and how of speaking up in healthcare settings. We hope that this course helps you feel comfortable speaking up for yourself and those you care about.
المدربين
Nicole Hall
My name is Dr. Nicole Hall and I have worked in healthcare since graduating with my Bachelor's in Nursing in 2003 from Salisbury University. After graduation, I worked in the maternity setting caring for moms and their babies for eight years while also pursuing both my Master's in Business and in Nursing.
In 2011, I moved into academia when I began teaching in a diploma-based nursing school. I then worked for two years in the quality department at a hospital, which is where my interest in speaking up began because I saw how one's willingness to speak up could impact patient safety. Eventually, I chose to pursue my doctoral degree knowing that academia was where I wanted to be long-term, and I made speaking up the focus of my dissertation.
I graduated with my Doctorate of Education in Leadership and Management from Drexel University and then returned to Salisbury University where I currently teach in both the undergraduate and graduate nursing programs. I have been blessed to have my research on speaking up published through an article in Nursing Management with nine other international and local presentations.
